Shipping policy

Thank you for shopping with Zeene Online Store. We aim to deliver your orders safely and on time.

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Time

Delivery usually takes 3–5 business days depending on your location within Pakistan.
Delivery times may vary during busy seasons or due to courier delays.

Shipping Charges

Shipping charges will be calculated at checkout or communicated during order confirmation.

Order Tracking

Once your order is shipped, you may receive a tracking number through SMS or WhatsApp so you can track your delivery.

Delivery Issues

Please make sure your shipping address and contact details are correct when placing the order.
Zeene Online Store is not responsible for delays caused by incorrect information provided by the customer.

Damaged or Wrong Products

If you receive a damaged or incorrect product, please contact us within 3 days of delivery with product pictures for assistance.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

Zeene Online Store
📍 Address: A-Block Circular Market (Model Town)
📞 Phone: +92 300 4845461
📧 Email: zeene473@gmail.com