Terms of service

Welcome to Zeene Online Store. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General

By using this website, you confirm that you are at least the age of majority in your country or have permission from a guardian to use this site.
We reserve the right to update or change these Terms of Service at any time without prior notice.

2. Products & Services

All products displayed on our website are subject to availability.
We reserve the right to:

  • Modify or discontinue any product at any time

  • Limit the quantity of products purchased per order

  • Change prices without prior notice

We make every effort to display product colors and images as accurately as possible, but we cannot guarantee that your device screen will display them exactly.

3. Order Acceptance

After placing an order, you will receive confirmation through phone or email.
We reserve the right to cancel or refuse any order if we suspect fraud, incorrect information, or product unavailability.

4. Pricing & Payments

All prices listed on our website are in PKR (Pakistani Rupees).
Customers are responsible for providing correct payment and delivery information.

5. Shipping & Delivery

Delivery times may vary depending on your location.
We are not responsible for delays caused by courier services or unforeseen circumstances.

6. Returns & Exchanges

Our store follows a Return Policy. Returns are only accepted in case of damaged or wrong products.
Refunds are not offered unless specified in our policy.

7. User Responsibilities

By using our website, you agree not to:

  • Use the website for any illegal purpose

  • Attempt to harm or disrupt the website

  • Provide false or misleading information

8. Limitation of Liability

Zeene Online Store will not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website after changes means you accept those changes.

10. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Zeene Online Store
📍 Address: A-Block Circular Market (Model Town)
📞 Phone: +92 300 4845461
📧 Email: zeene473@gmail.com